Shipping & Delivery Policy
Order summary
- Order deadline: 12:00
- Order processing: 1-2 business days
- Order dispatch: 4-6 business days
- Free shipping
We offer free standard shipping in the United Kingdom!
I've placed my order. What's gonna happen next?
First of all, we'll send you a nice confirmation email with your order summary. That also means our guys and gals get busy with packing your stuff and prepping it for dispatch, which usually takes us 1-2 business days.
After dispatch, you're gonna get another confirmation email, this time with something extra - your tracking code. You may expect your goodies to arrive anywhere between 4-6 business days, depending on your location.
Delayed orders
Your order should arrive within 8 business days after placing the order (max 2 handling and 6 transit). However, the United Kingdom is pretty big and the weather can be a pain sometimes too. So please be patient for at least 3 extra days before you contact us - and after that, we'll try to figure out where your package can be.
Order Cancellations
Something happened and you have to cancel your order? No worries, we can do that! Just reach out to and let us know your order number (it's better to do via email than phone - email is always delivered with a time stamp).
You may cancel your order within 24 hours after you ordered. If you do it later, you can obviously still return the items, you will however have to pay for the return shipping.
This isn't what I ordered!
Did you receive a wrong size, different color or maybe your shirt is damaged? We will deal with it. Please take photos within 24 hours of getting the package and let us know at info@mostmusthaves.com. Please send:
- your order number
- the photos of the issue
- a short comment of what's wrong
Nobody likes to get the wrong stuff, so we'll make sure to help you ASAP.
Contact:
Most Musthaves London is brought to you by Marketing Flow Limited, registered in United Kingdom,
company number 11063057
Address:
Unit 6, Cariocca Business Park 2 Sawley Road, Miles Platting, Manchester, England, M40 8BB
How to reach our customer service:
Telephone: +447399073287
Email: info@mustmasthaves.com
Business hours:
Monday-Friday: 09:00 - 17:00